FAQ

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Common concerns related to payment and contract terms

At Nexa Business Solutions, we strive to make the payment process as convenient as possible for our clients. We accept a variety of payment methods, including credit/debit cards, bank transfers, and PayPal. For international clients, we also accept payments via wire transfer. If you have a preferred payment method that is not listed, please contact us, and we will do our best to accommodate your needs.

Our payment schedule is tailored to the specific needs of your project or ongoing service agreement. Typically, we require an initial deposit before the commencement of services, with the remaining balance due upon project milestones or completion. For ongoing services, such as monthly support or maintenance, we offer flexible payment options including monthly, quarterly, or annual billing cycles. We’ll discuss and agree upon the payment terms during the contract negotiation phase to ensure they align with your business requirements.

Nexa Business Solutions offers flexibility when it comes to contract terms. While we do provide the option for long-term contracts to lock in pricing and ensure continuity of service, we also offer short-term and project-based agreements depending on your needs. We believe in the quality of our work and aim to build lasting relationships with our clients, so we don’t enforce long-term contracts unless they serve your best interests. During our initial consultation, we’ll discuss the best contract structure for your business.

We understand that business needs can change, and we offer a straightforward process for modifying or canceling contracts. If you need to make adjustments to the scope of work or terminate the contract, please contact us as soon as possible to discuss your options. We aim to be flexible and accommodating, and our contract terms typically include provisions for modifications or early termination with appropriate notice. Please refer to your specific contract for details on notice periods and any applicable fees for early termination.

SERVICES FAQ’S

Let a professional do a professional’s job. If you are like most business owners and CEOs, you take full pride in the services or products your company provides. You want to focus your time and energy on business strategy and goals. Outsourcing the accounting department to a dedicated, highly skilled professional services firm allows you to do exactly that. By outsourcing your accounting to Nexa Business Solutions, you’ll save valuable time in your day, reduce operating costs and gain peace of mind.

The short answer: No. You actually have more control since you’ll have accurate, up-to-date financial statements at your fingertips. You’ll have more time and money to plan instead of simply reacting to business events.

We primarily use two systems QuickBooks desktop & Online & Wave Accounting Software. That being said, we will work with other systems depending on your preferences and needs.

Transitions are tricky, but preparing your business to switch to an outsourced accountant doesn’t have to be hard.

The time limit of any web assignment is normally dictated by the client. If you have any time limit in mind we will attempt to assemble it for you. The main general delay in the making of a website is waiting for the content of the pages to be sent to us by the client.

Yes you will have your own dedicated developers, who will work 180 hours in one month for your project. You can utilize our ready to use IT infrastructure and dedicated leased lines, which will ensure elimination of work interruption.

The process begins when you contact us with your requirements. We analyze your requirements and respond to you. On the basis of the further discussion, you can choose an engagement model that suits you the best. After that, we begin the process of development.

SEO (Search Engine Optimization) involves optimizing your website to improve its visibility and ranking in search engine results. It’s crucial for driving organic traffic to your site, increasing brand visibility, and attracting potential customers who are actively searching for your products or services.

We conduct thorough keyword research to identify relevant keywords and phrases with high search volumes and low competition. Our on-page optimization strategies include optimizing meta tags, headers, content, and images to improve search engine visibility and user experience.

We pride ourselves on delivering highly accurate transcriptions. Our team consists of experienced transcriptionists who undergo rigorous training and quality assurance processes. We utilize advanced tools and technologies to ensure accuracy, with a focus on capturing every word with precision.

We offer a wide range of transcription services including but not limited to audio-to-text, video-to-text, legal transcription, medical transcription, business transcription, academic transcription, and more. Whatever your transcription needs, we have the expertise to handle it efficiently.

We specialize in marketing across various social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube. We tailor our strategies to each platform to maximize engagement and reach your target audience effectively.

Our social media marketing strategy begins with a comprehensive analysis of your business goals, target audience, and industry landscape. We then create customized content calendars, identify key performance indicators (KPIs), and implement strategies to increase brand awareness, drive traffic, and generate leads.

Cloud computing is a type of computing in which IT- enabled services are delivered using internet technologies. Cloud computing leverages a network of remote servers, hosted via the internet, to store, manage and process data, rather than hosting it locally. Essentially, cloud computing is using someone else’s infrastructure and hardware to reduce the amount of capital investments your business needs to make.

The cloud migration strategy must be closely aligned to the business goals– short term as well as long term. A dedicated vendor or a cloud implementation partner will add value to the various cloud service options, ensure interoperability at multiple levels, and work on frameworks/details – which the internal teams may overlook/miss. Engaging a cloud service provider ensures that decisions are taken faster and there is clear accountability for tasks, especially during a crisis.